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Orange Coast College ROOM OPERATIONS SPECIALIST AS DEGREE (CONTINUED) Meeting and Event Marketing and Sales Supervisory Skill Development Hospitality Operations Course Units Sanitation and Safety Supervision and Training Hospitality Accounting Leadership Development Hospitality, Travel & Tourism Law Human Resource Management FSM HTEL HTT HTT HTT HTT A160 A260 A118 A281 A286 A288 3 3 3 2 3 3 A270 A282 A285 Total Units 1.5 1.5 3 33 *Note: HTT A105 is a prerequisite for HTT A227 Sales and Marketing Specialist Suggested Electives: Interpersonal Communication CMST Elementary Spanish 1 SPAN A100 A180 3 5 Subtotal 17 Select a minimum of six (6 units) from the following: Restaurant Management FSM System - APOLLO HTT Or Computer Reservation System - SABRE HTT Homeland Security HTT Destination Management HTT Corporate Meetings and Events HTT Meeting and Conference Practices HTT California Labor Law HTT A285 A129 3 2.5 A131 A135 A269 A271 A272 A290 2.5 2 1 1 1 3 Subtotal 6 Program Major Units 57.5 General Education Breadth for AS Degree 18 Total Degree Units 75.5 Room Operations Specialist Suggested Electives: Interpersonal Communication CMST Elementary Spanish 1 SPAN A100 A180 3 5 SALES AND MARKETING SPECIALIST Orange Coast College is one of the first community college’s to offer Spa Management certification. The greater Orange County area is thriving with spas and our program is in a unique position to provide students access to numerous world-class resorts and spas – right in our own back yard. Coursework in the program provides comprehensive business education and industry input to create a well-rounded educational experience for career success in the Spa market. You will acquire business and management strategies, desirable skills for successful day-to-day operations, combined with long-range strategies necessary for growth and profitability. With increasing integration of spas in the hotel, resort, medical, healthcare, and tourism industries, spa management professionals are in demand. Our graduates will have the knowledge and skills needed to become leaders in the spa industry. Program Outcome 1. Students are required to obtain a grade of “C” or better in all required courses. The outcome of this certificate of achievement is to prepare students for entry level employment as a supervisor, manager, director or owner in the spa industry. Course Units Program Outcome The outcome for the certificate of achievement is to prepare students for entry-level employment within the hotel industry in front office, human resources, sales and marketing careers. Course Units HTT HTT HTT HTT HTT HTT HTT HTT HTT HTT HTT HTT HTT CERTIFICATE OF ACHIEVEMENT The popularity of spas in the U.S. has increased dramatically over the past few years and shows no signs of slowing. According to a recent international Spa Association study, the spa industry generated over $9.7 billion in revenue in 2005. Each year, more spas are being opened across the country creating new jobs for spa professionals. Students are required to obtain a grade of “C” or better in all required courses. Develop essential skills necessary for advancement or employment within a sales or marketing role in the hospitality, event, or meeting management industries. Introduction to the Hospitality Industry Event Staffing and Coordination Communication Connection Interviewing Techniques Cultural Awareness Enhancing Guest Service *Hotel Internship E-Marketing and Sales Principles of Event and Meeting Management Organize and Manage Events and Meetings Managing Business Risks Incentive Travel Destination Management SPA MANAGEMENT At least 50% of all coursework must be completed at Orange Coast College. CERTIFICATE OF ACHIEVEMENT 1. HTT HTT HTT A100 A105 A114 A115 A132 A180 A227 A240 A265 A266 A267 A268 A269 3 3 1.5 1.5 1.5 3 4 3 1.5 1.5 1.5 1 1 Event Staffing and Coordination Introduction to Spa and Hospitality Operations Spa Industry Services and Treatments Spa Industry Finance Spa Marketing and Retailing *Spa Internship Leadership Development Supervisory Skill Development Choose at least five (5) units from the following: Taking Off in Travel Cruise Industry Enhancing Guest Services Managing Business Risks Incentive Travel HTT HTT HTT HTT HTT HTT HTT HTT A105 A160 A165 A170 A175 A279 A281 A282 3 1.5 1.5 1.5 1.5 4 2 1.5 Subtotal 16.5 HTT HTT HTT HTT HTT A150 A154 A180 A267 A268 1.5 1.5 3 1.5 1 Subtotal 5 Continued on next page 112